Shipping Policy

At Hoholore, we aim to provide a smooth and reliable shopping experience. Please review our shipping policy to understand how your orders are processed and delivered.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Destinations

We offer international shipping to selected countries and regions.

Available shipping destinations and delivery options will be displayed during checkout.

3. Shipping Time

We currently offer the following shipping options:

• Standard Delivery: 7–20 business days

• Expedited Delivery: 5–7 business days

Delivery times are estimates and may vary depending on the destination, customs processing, local delivery conditions, weather, or other circumstances beyond our control.

4. Shipping Fees

We currently offer the following shipping rates:

• Standard Delivery: FREE

• Expedited Delivery: $3.45

The available shipping methods and applicable fees will be displayed at checkout before payment is completed.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow some time for tracking information to become active after shipment.

6. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Any applicable charges are the responsibility of the customer unless otherwise stated.

7. Delayed or Lost Shipments

Although we do our best to ensure timely delivery, unexpected delays may occur.

If your order has not arrived within the estimated delivery period, please contact our customer support team for assistance.

8. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee changes once an order has been processed or shipped.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: support@hoholore.com

Company: Hoholore

Thank you for shopping with Hoholore. We appreciate your trust and support!