Terms of Service

Last Updated: November 11, 2026

OVERVIEW

Welcome to Hoholore!

Hoholore is an online retail brand operated by Lorelda Inc, located at 2485 Main St #264, Littleton, CO 80120, United States.

The terms "we," "us," and "our" refer to Hoholore and Lorelda Inc.

Hoholore operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the "Services"), to provide customers with a convenient and reliable shopping experience.

Our store is powered by Shopify, which provides the e-commerce platform enabling us to offer our products and services.

These Terms of Service, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and other applicable policies, govern your access to and use of our Services.

Please read these Terms carefully before accessing or using our website. By accessing or using our Services, you agree to be bound by these Terms of Service and our applicable policies.

If you do not agree with these Terms, please do not use our Services.

Nothing in these Terms limits any mandatory consumer rights available to you under applicable law.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your jurisdiction or that you are using the Services with the consent and supervision of a parent or legal guardian where permitted by law.

You agree to provide accurate, current, and complete information when creating an account, placing an order, or communicating with us.

You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account, except where otherwise required by applicable law.

You must notify us promptly if you suspect unauthorized access to your account.

We reserve the right to suspend or restrict accounts involved in fraudulent, unlawful, or abusive activities, subject to applicable law.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, photographs, specifications, and pricing information displayed on our website are accurate.

However, product colors and appearance may vary slightly depending on your device, screen settings, and lighting conditions.

Product availability, descriptions, and specifications may be updated without prior notice.

We reserve the right to discontinue products or limit quantities where reasonably necessary.

If a product you receive is defective, damaged, or materially different from its description, please contact our customer support team.

Your rights regarding defective, damaged, or incorrectly described products remain protected under applicable consumer protection laws.

SECTION 3 - ORDERS

By placing an order through our website, you are submitting an offer to purchase the selected products.

Orders are subject to availability, payment verification, and acceptance.

An order confirmation email acknowledges receipt of your order but does not necessarily mean the order has been accepted.

We reserve the right to decline or cancel orders for legitimate reasons, including suspected fraud, payment issues, product unavailability, or material pricing errors.

If we cancel an order after payment has been collected, we will issue an appropriate refund in accordance with applicable law.

Customers should carefully review their order details before completing checkout.

If you wish to modify or cancel an order, please contact us as soon as possible. We will attempt to accommodate your request, but changes may not be possible once processing or shipment has begun.

Returns, exchanges, and refunds are governed by our Refund & Return Policy and applicable consumer protection laws.

SECTION 4 - PRICES AND BILLING

All product prices are displayed in the currency indicated on our website or at checkout.

Prices, discounts, and promotional offers may change without prior notice.

The price applicable to your purchase will be the price displayed at checkout when your order is submitted, subject to correction of errors in accordance with applicable law.

Shipping charges, applicable taxes, customs duties, and other fees will be disclosed at checkout where required and reasonably determinable.

You agree to provide accurate billing and payment information and confirm that you are authorized to use your selected payment method.

Payments are processed through Shopify and supported third-party payment providers.

We do not guarantee the availability of every payment method in every country or region.

Any applicable currency conversion fees or foreign transaction charges imposed by your payment provider are outside our control.

SECTION 5 - SHIPPING AND DELIVERY

We offer shipping to selected countries and regions.

Our shipping options are:

• Standard Delivery: 7–20 business days

• Expedited Delivery: 5–7 business days

Orders are typically processed within 1–3 business days after payment confirmation.

Estimated delivery times do not include order processing time.

Shipping rates are:

• Standard Delivery: Free

• Expedited Delivery: $3.45 USD

Available shipping methods and applicable charges will be displayed at checkout.

Delivery times are estimates and may vary due to customs clearance, carrier operations, weather conditions, or other circumstances beyond our reasonable control.

We will make reasonable efforts to assist customers experiencing delayed or missing shipments.

Responsibility for loss or damage during transportation will be determined in accordance with applicable law. Nothing in these Terms transfers shipping risk to customers earlier than permitted by law.

For additional information, please refer to our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

All website content, including text, graphics, images, logos, product descriptions, designs, and other materials, is owned by or licensed to Hoholore, Lorelda Inc, or their respective rights holders.

Such materials are protected by applicable intellectual property laws.

You may access and use our website for lawful personal and non-commercial purposes.

You may not reproduce, distribute, modify, publish, or commercially exploit website content without prior written authorization, except as permitted by applicable law.

All third-party trademarks and intellectual property remain the property of their respective owners.

SECTION 7 - OPTIONAL TOOLS

Our website may provide access to third-party tools, applications, or services.

These tools may be operated independently and subject to their own terms and privacy policies.

We do not control every aspect of third-party tools and cannot guarantee their continuous availability, security, or performance.

Your use of optional third-party services is subject to applicable law and the relevant provider's terms.

We may introduce, modify, or discontinue optional features from time to time.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites or external platforms.

These websites are operated independently and may have their own terms, privacy policies, and security practices.

We encourage you to review the relevant policies before providing personal information or completing transactions on third-party websites.

We are not responsible for third-party content, products, or services outside our control, except where responsibility cannot legally be excluded.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Hoholore is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make in our Store are made directly with Hoholore.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Hoholore, including any injury, damage, or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Hoholore, to the extent permitted by applicable law.

SECTION 10 - PRIVACY POLICY

Your privacy is important to us.

Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy.

By using our Services, you acknowledge that you have been provided access to our Privacy Policy.

Because our store is powered by Shopify, certain personal information may also be processed by Shopify in accordance with its applicable privacy policies.

You may review Shopify's consumer privacy information at:

https://www.shopify.com/legal/privacy/app-users

Our Privacy Policy is available on our website under the Privacy Policy section.

SECTION 11 - FEEDBACK

If you submit reviews, suggestions, comments, photographs, or other feedback through our Services, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that feedback for legitimate business purposes, including operating and improving our Services.

This license applies only to content you have the right to provide and does not override applicable privacy or intellectual property laws.

You agree not to submit unlawful, misleading, defamatory, infringing, or otherwise inappropriate content.

We reserve the right to remove feedback that violates applicable law or these Terms.

We are not obligated to publish or respond to every submission.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, availability, promotions, shipping charges, or delivery estimates.

We reserve the right to correct such information and update website content.

If a material error affects an order that has already been placed, we will notify the customer where appropriate and provide a resolution consistent with applicable law.

We will not make unauthorized additional charges without the customer's consent.

SECTION 13 - PROHIBITED USES

You agree to use our website only for lawful purposes.

You must not:

• Violate applicable laws or regulations.

• Engage in fraudulent or misleading activities.

• Infringe intellectual property rights.

• Attempt unauthorized access to our systems.

• Distribute viruses, malware, or harmful code.

• Interfere with website functionality or security.

• Collect personal information about other users without authorization.

• Impersonate another individual or organization.

• Use our Services to harass, threaten, or harm others.

• Conduct unauthorized automated scraping or other activities that disrupt our Services.

We reserve the right to restrict or terminate access when reasonably necessary to protect our website, customers, or business, subject to applicable law.

SECTION 14 - TERMINATION

We may suspend or terminate access to our Services if you materially violate these Terms or engage in unlawful or fraudulent activities.

You may stop using our Services at any time.

Termination does not affect obligations, payments, or rights that arose before termination.

Provisions that reasonably need to survive termination, including intellectual property, liability, and dispute-related provisions, will continue to apply where legally enforceable.

SECTION 15 - DISCLAIMER OF WARRANTIES

We make reasonable efforts to maintain accurate information and reliable website functionality.

However, website access may occasionally be interrupted due to maintenance, technical issues, or circumstances beyond our control.

To the maximum extent permitted by applicable law, our website and digital Services are provided on an "as available" basis.

We do not guarantee that website access will always be uninterrupted, secure, or error-free.

Nothing in this section excludes or limits any mandatory product warranties, consumer guarantees, or statutory rights applicable to your purchase.

SECTION 16 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Hoholore, Lorelda Inc, and their respective officers, employees, agents, and service providers will not be liable for indirect, incidental, special, or consequential damages arising from the use of our Services where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, death or personal injury caused by negligence where applicable, or any other liability that cannot legally be excluded or limited.

Nothing in this section affects your statutory rights or remedies regarding defective, damaged, or incorrectly supplied products.

SECTION 17 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Hoholore, Lorelda Inc, and their respective officers, employees, and agents against third-party claims, losses, or reasonable expenses arising directly from your unlawful use of our Services or material breach of these Terms.

This obligation does not apply to claims arising from our own negligence, misconduct, or breach of applicable law.

Nothing in this section limits mandatory consumer protections.

SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the extent necessary.

The remaining provisions will continue in effect to the extent permitted by applicable law.

SECTION 19 - WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

These Terms, together with the policies referenced on our website, constitute the agreement governing your use of our Services, subject to any additional terms expressly agreed upon during a transaction.

Nothing in these Terms overrides mandatory consumer protection laws.

SECTION 20 - ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.

We may assign or transfer our rights and obligations in connection with a legitimate business restructuring, merger, acquisition, or sale, provided that such transfer does not unlawfully reduce your rights.

We will provide notice where required by applicable law.

SECTION 21 - GOVERNING LAW

These Terms of Service are governed by the laws of the State of Colorado, United States, without regard to conflict-of-law principles, except where mandatory laws provide otherwise.

If you are a consumer residing outside the United States, nothing in these Terms deprives you of mandatory consumer protections available under the laws of your country or region of residence.

Any disputes will be handled in accordance with applicable law and the jurisdictional rules that legally apply to the parties.

SECTION 22 - HEADINGS

The headings used in these Terms are included for convenience and reference only.

They do not affect the interpretation or enforceability of any provision.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We may update these Terms of Service periodically to reflect changes in our operations, Services, legal requirements, or business practices.

The latest version will be published on our website with an updated revision date.

Where required by applicable law, we will provide appropriate notice of material changes.

Changes will not retroactively remove rights or remedies arising from purchases completed under earlier applicable terms.

Your continued use of our Services after changes take effect constitutes acceptance of the updated Terms to the extent permitted by applicable law.

SECTION 24 - CONTACT INFORMATION

If you have questions about these Terms of Service, our products, or your order, please contact us:

Brand: Hoholore

Legal Business Name: Lorelda Inc

Website: https://hoholore.com

Email: support@hoholore.com

Business Address:

2485 Main St #264
Littleton, CO 80120
United States

Our customer support team aims to respond to inquiries within 1–2 business days.

Thank you for choosing Hoholore.